FBC
·
Support
FBC London
· staff portal
All systems operational
JM
JM
Inbox
All
5
SMS
1
WhatsApp
1
Live chat
1
Email
2
Phone
Eleanor Whitmore
20605d
Thank you 🙏
Unread
Hugo Marchetti
20605d
Customs documentation for Milano shipment ·
Attached — I've added the EUR1 form as well. Let me know if anything's missing.
Unread
Sienna Park
20605d
Perfect, thanks!
Theo Lassalle
20605d
Yes — we offer bespoke widths from 260 to 360cm. I'll send a quote.
Unread
Amara Okafor
20605d
Discussed Q3 trade order — Amara to send PO for 6× Edesia and 2× Ridge.
Noah Bergström
20605d
Wonderful to hear. I've created a quick checkout link for you: fbc.link/x82a
Margot Devereaux
20605d
Question about Halo Pendant — ceiling height ·
2.6m works well — the drop is adjustable from 60-180cm.
Cyrus Khoury
20605d
The Column coffee table chipped a corner in transit. Can someone call me?
Unread
Visitor
20605d
Yes — door-to-door white-glove. Lead time is 6-10 weeks depending on the piece.
Beatrix Hall
20605d
Outbound call · order confirmation
Isabel Cortés
20605d
Trade account application ·
I run a studio in Barcelona — would love to open a trade account. Portfolio attached.
Unread
Rosa Linden
20606d
Of course — sending a complimentary swatch box today.
Eleanor Whitmore
· +44 7700 900112
via WhatsApp · Twilio
Hi — any update on my Ada sofa delivery? The concierge said Friday but I haven't seen tracking.
23:48
Hello Eleanor — let me check with the workshop straight away.
23:50
Thank you 🙏
23:56
Send
⌘↵ to send · routed through Twilio (demo mode — no real messages sent)
Customer